("we", "us", "our") is committed to protecting the privacy and confidentiality of our clients, prospective clients, and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us. We focus on providing legal services related to housing disrepair and understand the importance of protecting your personal data.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Contact Information: Name, address, email address, phone number, and other contact details.

Identification Information: National Insurance number, passport number, or other government-issued identification details.

Financial Information: Bank account details, payment information, and other financial data necessary for processing payments.

Case Details: Information related to your housing disrepair case, including property details, landlord information, photographs, and any communications pertinent to your case.

2.2 Non-Personal Information

Usage Data: Information about how you interact with our website, including your IP address, browser type, pages viewed, and the dates/times of your visits.

Cookies: We use cookies to enhance your experience on our website. These are small files placed on your device that help us understand how visitors use our site and how we can improve it.

3. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Legal Services: To assess and manage your housing disrepair case, communicate with you, and represent you in legal proceedings

.To Improve Our Services: To better understand your needs, analyze usage patterns, and improve our services and website functionality.

To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

To Communicate with You: To send you updates, newsletters, or other information related to your case or our services.

For Security Purposes: To protect against and prevent fraud, unauthorized access, and other security issues.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following situations:

Legal Obligations: We may disclose your information if required by law or in response to a legal process.

Service Providers: We may share your information with trusted service providers who assist us in operating our business and providing services to you, such as IT support, payment processing, or legal counsel.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and restricted access to personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.

Correction: You may request that we correct any inaccuracies in your personal data.

Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.

Restriction: You may request that we restrict the processing of your personal information under certain circumstances.

Objection: You may object to the processing of your personal information for specific purposes.

Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.